1 00:00:00,000 --> 00:00:06,020 It's one of those interesting times where we got two talks actually, two talks in one hour. 2 00:00:06,240 --> 00:00:14,400 But this next talk, we were like, I remember viewing the CFP's like, this is a talk that we really want to bring in. 3 00:00:14,760 --> 00:00:18,940 It's something that is actually not discussed often enough. 4 00:00:19,460 --> 00:00:22,660 And Megan Rohde is here. Is it Rohde? 5 00:00:22,660 --> 00:00:29,920 Rohde. So Megan is going to be talking about neurodiversity in SECOF teams. 6 00:00:30,540 --> 00:00:36,040 And this is, you know, one of the things, the nice thing about the Packet Hacking Village is we can have many different conversations. 7 00:00:37,200 --> 00:00:43,820 It doesn't have to align with any of the tracks, any certain tracks, but it's something that's, you know, 8 00:00:43,860 --> 00:00:47,480 these are the issues that we need deeper conversations with. 9 00:00:47,700 --> 00:00:50,920 And it is now my pleasure to introduce you all. Megan Rohde. 10 00:00:52,660 --> 00:00:53,160 Thank you. 11 00:00:56,300 --> 00:01:03,980 So as Ming said, I'm going to be talking about how to strengthen your SECOF team by welcoming neurodiversity into the mix. 12 00:01:04,600 --> 00:01:11,800 Specifically, I'm going to talk about my experience over the past year working in SECOFs with Asperger's syndrome 13 00:01:11,800 --> 00:01:21,880 and how I benefit my team through the special brain chemistry I have with high-functioning autism. 14 00:01:22,660 --> 00:01:28,080 And also how my managers work with me and certain difficulties I face in my day-to-day. 15 00:01:31,900 --> 00:01:39,180 So today I'm going to talk about a group of people who are highly productive, have extreme attention to detail, 16 00:01:39,480 --> 00:01:44,540 are logical, calculated, passionate about the work they do, and are hyper-focused, 17 00:01:44,820 --> 00:01:51,220 which are all skills that come greatly as a great asset to SECOFs teams. 18 00:01:51,220 --> 00:01:55,360 This group of people are high-functioning autistics. 19 00:01:57,100 --> 00:02:05,240 So right now there's a lack of neurodiversity and high-functioning autistics in the general workforce, 20 00:02:05,500 --> 00:02:07,640 not even specifically SECOFs or IT. 21 00:02:08,720 --> 00:02:13,940 Research has found that only 15% of people with autism in the UK are employed full-time. 22 00:02:14,540 --> 00:02:21,140 There's no stats for the USA yet. I'm guessing it's similar, but in reality, a lot of these people, 23 00:02:21,140 --> 00:02:21,740 they're not even working. 24 00:02:22,020 --> 00:02:23,740 They just haven't been given the chance. 25 00:02:23,980 --> 00:02:27,840 And they should, because they can add valuable skills to your teams. 26 00:02:29,160 --> 00:02:30,980 So then we ask why. 27 00:02:31,140 --> 00:02:35,880 Why are these individuals not working when they could be really succeeding in certain fields. 28 00:02:36,240 --> 00:02:44,140 And so to begin with, due to social disabilities, these individuals often do not interview well 29 00:02:44,140 --> 00:02:50,760 due to lack of social skills, communication skills, and so that's a quick cutoff for them 30 00:02:50,760 --> 00:02:51,120 when they're in the field. So that's a quick cutoff for them when they're in the field. 31 00:02:51,120 --> 00:02:51,420 So that's a quick cutoff for them when they're interviewing. 32 00:02:52,740 --> 00:03:00,680 There's also a stigma surrounding autism, and typically interviewers or anyone who, 33 00:03:00,720 --> 00:03:05,740 when you think about autism, you're thinking about the disabilities and difficulties of those individuals, 34 00:03:06,350 --> 00:03:12,620 and it's rarely talked about the abilities that come with having a different mindset 35 00:03:12,620 --> 00:03:15,680 and being able to work with that. 36 00:03:17,590 --> 00:03:20,940 And my last point that I think is why we're often overlooked, 37 00:03:20,940 --> 00:03:22,760 is because we behave uniquely. 38 00:03:23,700 --> 00:03:29,940 So some of the things that I do that would often turn people away from considering me for a job 39 00:03:29,940 --> 00:03:34,200 or being a friend even, I typically talk very loudly. 40 00:03:35,460 --> 00:03:39,020 I am often told to use my indoor voice like a five-year-old. 41 00:03:39,200 --> 00:03:41,180 So that's one thing I realize. 42 00:03:41,580 --> 00:03:47,500 I understand I do it in general, but I don't often realize I'm doing it until somebody tells me to be quiet, 43 00:03:47,680 --> 00:03:49,440 and often they just think I'm annoying. 44 00:03:49,660 --> 00:03:50,780 It's really something. 45 00:03:50,780 --> 00:03:53,580 It's something to do with my brain chemistry that I don't understand. 46 00:03:55,420 --> 00:04:04,020 Secondly, I tend to be very blunt with people, and so I often say things that easily offend or annoy people 47 00:04:04,020 --> 00:04:10,000 because I don't think about what I'm saying or I do think about it, and just my brain's saying, 48 00:04:10,260 --> 00:04:11,680 oh, yeah, that's totally cool to say. 49 00:04:11,860 --> 00:04:15,840 I mean, it's the truth, and obviously a lot of times people don't want to hear the truth, 50 00:04:15,980 --> 00:04:19,840 so I do tend to offend or annoy people on accident. 51 00:04:21,760 --> 00:04:30,840 Lastly, there tends to be things that we struggle with that a normal 20-year-old adult should be able to do, but I can't. 52 00:04:30,860 --> 00:04:37,480 So, I mean, I had a mathematics degree before I even had a driver's license, and I still struggle to drive. 53 00:04:37,720 --> 00:04:44,640 So I limit my driving, and then other things, car problems, AC problems, I don't handle them well. 54 00:04:45,140 --> 00:04:50,440 So I find it hard to be an adult despite having almost two degrees now. 55 00:04:52,020 --> 00:04:57,220 But having said all this, there is evidence of certain companies and organizations 56 00:04:57,610 --> 00:05:01,780 that are working hard to bring these individuals into their workforce. 57 00:05:02,220 --> 00:05:07,760 For example, many tech companies are discovering that autistic individuals, 58 00:05:08,080 --> 00:05:11,740 their mindset provides valuable resources to their team. 59 00:05:12,280 --> 00:05:20,080 SAP, for example, has an autism of work program and is working to get their workforce up to 60 00:05:20,780 --> 00:05:29,040 1% autistic by 2020 because they found that these individuals do great with quality assurance reviews, 61 00:05:29,260 --> 00:05:34,000 and their attention to detail allows them to review software and work on application development. 62 00:05:34,520 --> 00:05:38,720 And this is the same across the board for Microsoft, New Relic, HP. 63 00:05:38,920 --> 00:05:46,940 They all have programs specifically focused on hiring autistic individuals to work in their companies. 64 00:05:48,260 --> 00:05:50,120 Secondly, we have the Israeli army. 65 00:05:50,780 --> 00:05:56,440 Everyone knows the Israeli army is a pretty strong military force, a very admired military force. 66 00:05:56,720 --> 00:06:00,880 And they have dedicated a whole division called the Visual Intelligence Division 67 00:06:02,320 --> 00:06:08,260 to work with high-functioning autistic individuals who were previously turned away from military duty. 68 00:06:08,600 --> 00:06:12,600 They found that a lot of these individuals were high-functioning enough to want to work 69 00:06:12,600 --> 00:06:18,880 because every Israeli adult, when they turn 18, serves in military forces. 70 00:06:18,980 --> 00:06:20,660 And they found that these high-functioning, 71 00:06:20,780 --> 00:06:25,320 autistic individuals who could do the work were getting disappointed that they were turned away. 72 00:06:25,620 --> 00:06:27,900 So they created the Visual Intelligence Division, 73 00:06:28,180 --> 00:06:34,720 where these individuals sit in screens all day looking for slight differences in satellite images 74 00:06:34,720 --> 00:06:39,940 that may indicate enemy movement, explosives, or anything like that. 75 00:06:40,140 --> 00:06:44,080 So they found they were good at hyper-focus, high attention to detail, 76 00:06:44,240 --> 00:06:46,440 seeing those differences over long periods of time. 77 00:06:46,840 --> 00:06:50,600 And even further, what really shows how this is working, 78 00:06:50,780 --> 00:06:56,520 is a lot of these individuals are now being moved into the general population of the military 79 00:06:56,520 --> 00:07:01,740 because the commanders and leaders are now learning how to work with these individuals 80 00:07:01,740 --> 00:07:06,900 and realizing there's not really much difference if we move them into the general population. 81 00:07:08,160 --> 00:07:14,940 And lastly, me working for the past year at the Texas Department of Public Safety, 82 00:07:15,100 --> 00:07:18,880 which has led me here, I believe is proof that this really can work. 83 00:07:18,880 --> 00:07:21,520 So I was great in academia. 84 00:07:21,820 --> 00:07:24,840 I did four years, got my math degree at 18. 85 00:07:25,180 --> 00:07:27,660 I am currently working on my master's degree. 86 00:07:27,900 --> 00:07:29,880 Should get it by the time I'm 21. 87 00:07:31,140 --> 00:07:36,360 And I actually had never even touched cybersecurity until one year ago. 88 00:07:36,520 --> 00:07:38,820 Decided to jump in on an internship. 89 00:07:39,100 --> 00:07:44,080 I didn't really know what it was about, but I didn't have anything better to do with my summer. 90 00:07:44,220 --> 00:07:48,080 And now, a year from now, I'm speaking at DEF CON about my work in cybersecurity. 91 00:07:48,080 --> 00:07:52,140 So I think that's pretty good evidence that it worked out okay for me. 92 00:07:53,940 --> 00:07:58,420 So I listed a few things that make me difficult to work with. 93 00:07:58,600 --> 00:08:05,560 So now I'm going to tell you how you can work with these individuals despite their disabilities. 94 00:08:06,960 --> 00:08:08,600 So the first thing is awareness. 95 00:08:08,960 --> 00:08:15,120 Both the coworkers and the managers need to understand that these individuals, 96 00:08:15,360 --> 00:08:18,060 though they may have challenges associated with their conditions, 97 00:08:18,080 --> 00:08:21,960 that they bring benefits. 98 00:08:22,340 --> 00:08:23,740 And that's why they should be hired. 99 00:08:24,760 --> 00:08:29,380 So you will need to adapt to the employee because their brain does work differently. 100 00:08:29,660 --> 00:08:31,120 But that shouldn't scare you. 101 00:08:31,260 --> 00:08:32,540 It's not a bad thing. 102 00:08:32,740 --> 00:08:38,620 And as I'll show you in a few minutes, there's not much difference, but there's some. 103 00:08:39,040 --> 00:08:43,920 And so like any other disability or ethnic difference or gender difference, 104 00:08:44,140 --> 00:08:48,060 don't let it be a weight on your disability. 105 00:08:48,080 --> 00:08:49,080 It's a decision to hire an employee. 106 00:08:52,640 --> 00:08:57,400 So like I said, neurodiverse individuals, especially those with autism, 107 00:08:57,580 --> 00:08:59,340 have a very different brain chemistry. 108 00:08:59,480 --> 00:09:03,440 And so you can't manage them the way that you'd manage all your other employees 109 00:09:03,900 --> 00:09:07,280 because everything you say to them and every way you interact with them 110 00:09:07,280 --> 00:09:12,120 is going to be taken a lot differently than would with a neurotypical employee. 111 00:09:13,100 --> 00:09:14,960 So I'm going to start off with some examples. 112 00:09:14,960 --> 00:09:21,420 First example is maybe an employee, a high-functioning or a regular employee. 113 00:09:21,800 --> 00:09:25,900 They've got this great idea for a project they want to work on, a plan they want to implement. 114 00:09:26,240 --> 00:09:31,880 They bring it to you and you don't have the bandwidth for new projects at the time. 115 00:09:33,180 --> 00:09:37,260 So with a neurotypical employee, you'd say, sorry, we don't have the time. 116 00:09:37,380 --> 00:09:39,860 Let's bring it back up when we're less busy. 117 00:09:41,600 --> 00:09:44,820 However, with an HFA employee, you want to be more specific. 118 00:09:44,820 --> 00:09:48,500 And say, bring it up to me again in two weeks or two months or two years. 119 00:09:48,700 --> 00:09:50,580 It doesn't really matter what amount of time, 120 00:09:50,760 --> 00:09:56,700 but the term less busy is very difficult for a high-functioning autistic to interpret 121 00:09:56,700 --> 00:10:04,200 because it's very vague and it's very subjective, the term less busy. 122 00:10:04,540 --> 00:10:10,060 While some people can easily handle subjective concepts, we can't. 123 00:10:10,100 --> 00:10:14,000 So something like two weeks makes it very set in. 124 00:10:14,000 --> 00:10:15,500 And so this comes from experiences. 125 00:10:15,500 --> 00:10:18,020 I've heard the term, when we're less busy. 126 00:10:18,260 --> 00:10:22,660 And I start worrying about, well, if I bring it up in two weeks, is that too soon? 127 00:10:22,720 --> 00:10:26,380 And now they're mad because I'm bugging with them, something that I brought up two weeks ago. 128 00:10:26,800 --> 00:10:27,640 Stuff like that. 129 00:10:27,820 --> 00:10:34,000 And so having it, and also when I then get frustrated and act out and be like, 130 00:10:34,080 --> 00:10:36,380 well, why aren't my projects being considered, blah, blah, blah. 131 00:10:36,720 --> 00:10:43,740 And so then I'm seen as selfish and impatient, whereas really I just need something more solid 132 00:10:44,000 --> 00:10:47,040 and you tell me bring it up in two weeks, I mark it on my calendar and done. 133 00:10:47,400 --> 00:10:48,620 It's gone for two weeks. 134 00:10:48,860 --> 00:10:51,540 So being less vague, more direct. 135 00:10:52,860 --> 00:10:57,800 So like I said, couple changes of words instead of saying less busy, say two weeks. 136 00:10:57,980 --> 00:11:01,940 And you've made a huge improvement in that employee's work experience. 137 00:11:03,580 --> 00:11:08,180 Second scenario is every analyst usually has a series of projects, 138 00:11:08,360 --> 00:11:12,340 a series of tasks, and their day-to-day capabilities, day-to-day tasks. 139 00:11:12,580 --> 00:11:13,980 And so you assign these two weeks. 140 00:11:14,000 --> 00:11:14,660 So you assign these two weeks to an employee. 141 00:11:14,900 --> 00:11:19,740 And with a neurotypical employee, all you need to do is hand them the stuff 142 00:11:19,740 --> 00:11:21,680 and say this is what you're currently working on. 143 00:11:22,260 --> 00:11:28,260 The difficulty with neuro HFA employees is you need to also help them identify priorities. 144 00:11:28,640 --> 00:11:33,000 And I'm not telling them everything you hand them, give them a one, two, three, four. 145 00:11:33,420 --> 00:11:38,460 What this means is that you teach them to learn how to prioritize their work. 146 00:11:38,700 --> 00:11:41,540 Because though we can work with a long list of jobs, 147 00:11:41,760 --> 00:11:43,980 I'm not going to understand what works for them. 148 00:11:44,000 --> 00:11:46,580 What is on high priority for the organization? 149 00:11:47,080 --> 00:11:50,720 Again, it's more of a subjective or conditional type thing. 150 00:11:50,880 --> 00:11:53,060 It's not me knowing right away. 151 00:11:53,260 --> 00:12:00,720 So that's a kind of thing to help them learn how to identify importance based on the work they're given. 152 00:12:02,680 --> 00:12:11,580 So the common theme among these things is these individuals need structure, routine when they can, clarity. 153 00:12:11,800 --> 00:12:13,500 Don't use vague terms. 154 00:12:14,000 --> 00:12:17,720 And then the biggest thing of all of those is patience and understanding. 155 00:12:19,780 --> 00:12:23,420 I probably piss off my managers more than they'd like. 156 00:12:24,160 --> 00:12:26,020 I say a lot of things I shouldn't. 157 00:12:26,060 --> 00:12:27,420 I do a lot of things I shouldn't. 158 00:12:27,480 --> 00:12:33,340 And luckily there they've learned that that is due to my slightly messed up brain. 159 00:12:33,540 --> 00:12:36,540 And they've been very patient and understanding with that. 160 00:12:36,700 --> 00:12:39,660 But they keep me around for some reason. 161 00:12:39,800 --> 00:12:42,160 And I figured out it's because 162 00:12:42,160 --> 00:12:47,980 even though I am by far not the smartest person in our office, 163 00:12:48,260 --> 00:12:53,420 I have the least experience, probably the least technical knowledge of cyber security 164 00:12:54,080 --> 00:12:56,160 by bringing productivity and efficiency. 165 00:12:56,720 --> 00:13:02,580 Even though I'm not the smartest, I can typically crank out work at four times the speed of any other individual. 166 00:13:02,940 --> 00:13:05,000 I'm also very thorough with my work. 167 00:13:05,120 --> 00:13:07,240 I have extreme attention to detail. 168 00:13:08,100 --> 00:13:11,960 So I get to do some of the stuff that isn't as fun. 169 00:13:11,960 --> 00:13:16,440 But I do very well at things like requisition orders when we need stuff, 170 00:13:16,640 --> 00:13:18,260 writing policies and procedures, 171 00:13:20,320 --> 00:13:22,960 writing different documentation for our office, 172 00:13:23,140 --> 00:13:24,740 because I can be very thorough with it. 173 00:13:25,020 --> 00:13:27,720 And then also a dedicated and passionate employee, 174 00:13:28,000 --> 00:13:32,240 which is very important across any careers. 175 00:13:32,340 --> 00:13:35,620 You want to have a passionate employee, not someone who's just there because it's a job. 176 00:13:36,980 --> 00:13:40,700 So just to go a bit deeper, like I said, be as specific as possible. 177 00:13:40,700 --> 00:13:45,220 But as time progresses, also teach the employees how to enable themselves. 178 00:13:45,700 --> 00:13:49,680 I also don't want people to just tell me what to do every time. 179 00:13:49,800 --> 00:13:54,040 I want to learn how I can interpret what you're saying myself 180 00:13:54,460 --> 00:13:58,000 instead of constantly having to have someone hold my hand. 181 00:13:58,120 --> 00:13:59,860 I don't love having someone hold my hand. 182 00:14:00,000 --> 00:14:01,040 I sometimes need it. 183 00:14:01,180 --> 00:14:03,500 But I also want to learn how to enable myself. 184 00:14:06,120 --> 00:14:09,980 And also individuals with HFA, 185 00:14:10,700 --> 00:14:12,760 typically when they show interest in something, 186 00:14:13,000 --> 00:14:15,040 they become slightly obsessed. 187 00:14:15,500 --> 00:14:18,400 I had this issue many times in my childhood 188 00:14:18,400 --> 00:14:22,220 where I enjoyed something and then became obsessed 189 00:14:22,220 --> 00:14:26,380 and then spent every afternoon out of school focusing on that thing. 190 00:14:26,620 --> 00:14:30,100 However, when you're employing an adult with this characteristic, 191 00:14:30,260 --> 00:14:31,620 it's the perfect opportunity. 192 00:14:31,960 --> 00:14:34,280 I suggest what you do is with these individuals, 193 00:14:34,460 --> 00:14:38,340 you identify a topic. 194 00:14:38,420 --> 00:14:40,380 If you see them getting really interested 195 00:14:40,700 --> 00:14:41,780 in network forensics, 196 00:14:41,900 --> 00:14:45,220 encourage them and help them find resources to learn more 197 00:14:45,220 --> 00:14:48,280 because they will dig in in their evenings after work 198 00:14:48,280 --> 00:14:51,400 and read all they can and become an expert on that topic 199 00:14:51,400 --> 00:14:53,300 and be completely happy doing it. 200 00:14:53,360 --> 00:14:54,920 You're not forcing them to do it. They love it. 201 00:14:55,080 --> 00:14:57,440 So that's one of the things I do suggest 202 00:14:57,440 --> 00:15:00,300 is you pay attention to what they're interested in 203 00:15:00,300 --> 00:15:02,180 and help them gain the skills in that area 204 00:15:02,180 --> 00:15:02,900 because they'll want to. 205 00:15:03,940 --> 00:15:06,540 And lastly, I think this is one of the most important, 206 00:15:06,620 --> 00:15:08,680 at least to me, is you need to be a mentor. 207 00:15:08,680 --> 00:15:12,020 So one of the things I found most helpful 208 00:15:12,020 --> 00:15:14,660 is every few months getting together with my manager 209 00:15:14,660 --> 00:15:16,560 30 minutes at lunchtime 210 00:15:16,560 --> 00:15:20,200 and just discussing where I need to improve. 211 00:15:20,660 --> 00:15:23,360 And so it takes a little time out of your day, 212 00:15:23,420 --> 00:15:25,540 but I would say it's worth it for the manager. 213 00:15:25,980 --> 00:15:29,080 Like I said, that's probably one of the most helpful things 214 00:15:29,080 --> 00:15:32,560 I've had throughout the past year 215 00:15:32,560 --> 00:15:34,920 is every few months just sitting down 30 minutes 216 00:15:34,920 --> 00:15:37,080 because a lot of the time the things I do 217 00:15:37,080 --> 00:15:38,660 that are quirky, 218 00:15:38,660 --> 00:15:39,380 or strange, 219 00:15:39,580 --> 00:15:40,060 or inappropriate, 220 00:15:40,300 --> 00:15:41,800 I don't realize I'm doing it. 221 00:15:42,000 --> 00:15:43,940 And so to have someone sit down one-on-one 222 00:15:43,940 --> 00:15:46,420 and just be honest and say, 223 00:15:46,500 --> 00:15:47,720 okay, you need to stop doing this, 224 00:15:47,800 --> 00:15:49,020 you need to improve in this area, 225 00:15:49,220 --> 00:15:51,940 it's definitely very helpful for me. 226 00:15:52,100 --> 00:15:54,760 And so I improve in those areas. 227 00:15:55,620 --> 00:15:57,820 Usually I've seen that when I come back again 228 00:15:57,820 --> 00:15:59,560 and spend another 30 minutes, 229 00:16:00,720 --> 00:16:03,340 I've ticked off the things on the list from last time. 230 00:16:06,820 --> 00:16:08,640 So I want to thank you all for attending my talk. 231 00:16:08,660 --> 00:16:10,760 I know it wasn't the technical talk 232 00:16:10,760 --> 00:16:12,680 that are being given in most rooms, 233 00:16:12,820 --> 00:16:15,060 but I hope it was some insight 234 00:16:15,060 --> 00:16:17,300 into an often not spoken about area. 235 00:16:17,480 --> 00:16:20,460 And I'd like you all to definitely consider 236 00:16:21,200 --> 00:16:25,600 integrating the HFA community into your workplace more.