1 00:00:00,000 --> 00:00:04,180 Welcome another long-time member of the SE Village family, Billy Boatwright. 2 00:00:07,740 --> 00:00:15,580 He began his social engineer career even without knowing it. 3 00:00:15,740 --> 00:00:19,120 He was a bartender on the Las Vegas Strip for a better part of a decade. 4 00:00:19,400 --> 00:00:23,660 He won numerous awards from all over the world as top-ranked flair bartender. 5 00:00:23,780 --> 00:00:27,580 And he's taking his skills he learned behind the bar to the information security world. 6 00:00:27,660 --> 00:00:29,260 Let's give him our attention, Billy Boatwright. 7 00:00:34,980 --> 00:00:36,140 All right, thank you, everybody. 8 00:00:36,580 --> 00:00:38,780 This is the least important slide. 9 00:00:39,580 --> 00:00:40,760 I want to get to this one. 10 00:00:41,040 --> 00:00:41,800 Thank you. 11 00:00:42,500 --> 00:00:49,260 If any of you are wondering why a medical doctor gets Brad Pitt billing in my talk, 12 00:00:49,820 --> 00:00:51,100 find somebody that knows me. 13 00:00:51,140 --> 00:00:53,540 They'll tell you a story you'll never believe. 14 00:00:54,820 --> 00:00:57,120 And then all those other people are very important to me as well. 15 00:00:58,520 --> 00:00:59,560 Okay, on with the show. 16 00:01:00,000 --> 00:01:00,640 My name's Billy. 17 00:01:01,940 --> 00:01:02,680 It's my Twitter. 18 00:01:03,060 --> 00:01:05,100 I work for the Insider Security Agency. 19 00:01:06,240 --> 00:01:08,500 They've given me a chance and taken me off my leash. 20 00:01:09,280 --> 00:01:10,180 And I love it. 21 00:01:11,840 --> 00:01:16,180 Okay, the title of the talk came from part of this poem, If by Rudyard Kipling. 22 00:01:17,620 --> 00:01:19,740 If you can talk with crowds and keep your virtue, 23 00:01:20,240 --> 00:01:22,500 or walk with kings or lose the common touch. 24 00:01:23,640 --> 00:01:27,620 Now, I take that to mean that you need to be able to talk to everybody. 25 00:01:28,820 --> 00:01:29,240 And, 26 00:01:30,000 --> 00:01:30,800 as a bartender, 27 00:01:31,420 --> 00:01:33,640 when I found this part of this poem, 28 00:01:34,540 --> 00:01:35,960 it didn't matter who you were. 29 00:01:36,140 --> 00:01:37,340 If you came to my bar, 30 00:01:38,100 --> 00:01:39,020 you were a guest. 31 00:01:39,720 --> 00:01:41,140 Didn't matter how much money you had, 32 00:01:42,040 --> 00:01:43,360 how much you were going to tip me, 33 00:01:43,880 --> 00:01:45,340 I treated you as a guest. 34 00:01:46,400 --> 00:01:47,740 And as a social engineer, 35 00:01:49,620 --> 00:01:52,580 we treat our clients the same sort of way. 36 00:01:52,640 --> 00:01:58,260 You deal with everybody from the janitor up to the C-level. 37 00:01:58,660 --> 00:01:59,780 And you need to be able to, 38 00:02:00,360 --> 00:02:02,060 build rapport with all of them. 39 00:02:03,300 --> 00:02:05,280 And so that's what this talk's going to be about. 40 00:02:05,580 --> 00:02:08,380 About how to build rapport with everybody you meet. 41 00:02:09,040 --> 00:02:12,460 Because there are some topics that are universal. 42 00:02:13,280 --> 00:02:15,540 That you can talk to everybody about. 43 00:02:16,140 --> 00:02:20,100 And I'm going to give you a couple of them tonight that you'll be able to take, 44 00:02:20,800 --> 00:02:23,140 after my talk, and use immediately. 45 00:02:23,660 --> 00:02:28,980 Go out into the hallway, maybe not here, but, but back home. 46 00:02:30,000 --> 00:02:30,580 Easy peasy. 47 00:02:32,080 --> 00:02:32,660 Okay. 48 00:02:33,330 --> 00:02:33,960 There I am. 49 00:02:35,100 --> 00:02:35,680 2001. 50 00:02:36,520 --> 00:02:37,860 Here at Caesars Palace. 51 00:02:41,570 --> 00:02:42,440 Silver chain. 52 00:02:43,980 --> 00:02:44,880 Duck face. 53 00:02:45,680 --> 00:02:47,840 I'm about two months from bleach tips. 54 00:02:48,740 --> 00:02:49,320 Yeah. 55 00:02:50,100 --> 00:02:51,820 Being 22 was awesome. 56 00:02:53,580 --> 00:02:54,160 So, 57 00:02:54,900 --> 00:02:57,140 like I said, I got my start as a flyer bartender. 58 00:02:57,780 --> 00:02:59,280 Here, here at Caesars Palace. 59 00:03:00,100 --> 00:03:03,060 And I worked here, worked on this trip for about a decade. 60 00:03:05,020 --> 00:03:06,840 Traveling the world to flyer bartending competitions. 61 00:03:07,940 --> 00:03:09,320 I have trophies at home. 62 00:03:09,860 --> 00:03:10,880 It was amazing. 63 00:03:12,280 --> 00:03:14,620 But for the first two years of my bartending career, 64 00:03:15,900 --> 00:03:17,860 building rapport was all about getting paid, 65 00:03:17,960 --> 00:03:20,700 and getting, nevermind there's kids here. 66 00:03:25,640 --> 00:03:26,840 I'll let you fill in the blank. 67 00:03:28,040 --> 00:03:29,960 But then in 2003, I got hired. 68 00:03:30,000 --> 00:03:37,640 at a bar across the street at Harrah's called Carnival Court and we took building rapport 69 00:03:37,640 --> 00:03:44,060 behind the bar to just an insane level. One of the things we would do is if you came to 70 00:03:44,060 --> 00:03:50,100 the bar and bought a drink, we would shake your hand at the end of the transaction. Didn't 71 00:03:50,100 --> 00:03:57,620 matter if you paid with a bucket of quarters or a black card, you got a handshake. Didn't 72 00:03:57,620 --> 00:04:07,880 matter if you tipped us or not. But as tricky bartenders, we influenced bigger tips because 73 00:04:07,880 --> 00:04:14,620 soliciting tips is a big no-no. One of the ways we used to do it, hey look, it's me, 74 00:04:14,660 --> 00:04:22,840 it's a $20 billy. If somebody tipped us more than $5, we'd put it on our forehead, blow 75 00:04:22,840 --> 00:04:27,480 our whistles, give them high fives. To the point where people would see us do that. 76 00:04:28,320 --> 00:04:34,480 And just hand us bigger denominations. Just for the extra, hey, I want to be part of that 77 00:04:34,480 --> 00:04:43,560 group. Here's two of my friends, Jamie and Flippy, sporting $100 bills. In fact, a cool 78 00:04:43,560 --> 00:04:52,100 story about Flippy, the bald guy. There was a bar nightclub convention in town. One night 79 00:04:52,100 --> 00:04:56,580 he had over $800 on his head because he's got his head shaved. 80 00:04:57,620 --> 00:05:05,360 We went to nine different countries. It was amazing. And so one of the things we figured 81 00:05:05,360 --> 00:05:13,140 out is being in Las Vegas, a tourist destination, we figured out everybody's from somewhere. 82 00:05:14,280 --> 00:05:19,780 You know, we don't always, not everybody claims where they were born as they're somewhere. 83 00:05:20,280 --> 00:05:25,880 I do, but I have friends that don't. You know, they left where they were born when they were 84 00:05:25,880 --> 00:05:26,500 five or six. 85 00:05:27,620 --> 00:05:31,880 We moved somewhere, went to high school, college, and so it always changes. 86 00:05:35,020 --> 00:05:38,720 Now I need two volunteers. I have stickers. 87 00:05:41,460 --> 00:05:47,420 You. Somebody else. No, you guys know me. Okay. 88 00:05:52,380 --> 00:05:53,020 Come on up. 89 00:05:58,780 --> 00:06:09,220 Excuse me, Hacker. Do I trust you. Right here. Right here. Do I trust you? Yes. Okay, I'm going to give you guys a clue. 90 00:06:10,200 --> 00:06:17,520 And I want one of you to guess where I'm from. And I want the other to tell me something else about it, about myself, from the clue. 91 00:06:20,260 --> 00:06:26,760 That's the name of my first pet. I don't use it as a security answer because it's too damn long to type. 92 00:06:29,540 --> 00:06:36,080 But in first grade, that probably dates me. That was the name of my first pet. 93 00:06:37,500 --> 00:06:38,960 Who wants to guess where I'm from? 94 00:06:41,000 --> 00:06:41,520 Jordan. 95 00:06:42,340 --> 00:06:47,420 Jordan? No, where am I from? Based on that. 96 00:06:48,820 --> 00:06:49,860 Oh, California. 97 00:06:50,700 --> 00:06:51,220 Bingo. 98 00:06:52,860 --> 00:06:53,860 You like basketball. 99 00:06:54,200 --> 00:06:54,720 Bingo. 100 00:06:56,100 --> 00:06:57,560 Yes, I am from LA. 101 00:06:58,080 --> 00:06:58,680 Go ahead. 102 00:06:59,500 --> 00:07:00,220 Thanks, sir. 103 00:07:00,500 --> 00:07:01,080 Thank you. 104 00:07:03,140 --> 00:07:04,520 Anybody else from LA here? 105 00:07:06,860 --> 00:07:07,940 Wow, not bad. Okay. 106 00:07:12,060 --> 00:07:18,440 So I grew up there until I was 19. I've lived in Vegas now for 16 years. 107 00:07:18,640 --> 00:07:26,620 But I claim LA, even though I've been here almost as long and the majority of my adult life. 108 00:07:27,940 --> 00:07:33,000 But the other thing that we talked about that was guessed was I like basketball. 109 00:07:33,260 --> 00:07:34,300 I like sports. 110 00:07:35,560 --> 00:07:49,360 And that's another thing that we're going to talk about in this talk that when I hear people, especially at DEF CON, say the term sports ball, it's like nails on a chalkboard to me. 111 00:07:51,580 --> 00:07:52,100 Okay. 112 00:07:52,900 --> 00:07:53,800 But don't worry. 113 00:07:54,240 --> 00:07:56,520 This talk isn't actually about sports. 114 00:07:57,180 --> 00:08:05,720 We're not going to be talking about the Tampa 2 defense or sabermetrics in baseball or the triangle offense in basketball. 115 00:08:06,420 --> 00:08:12,040 We're going to be talking about how to use sports as a tool to build rapport with everybody. 116 00:08:13,460 --> 00:08:14,620 Do you guys believe me? 117 00:08:15,400 --> 00:08:15,960 Yes. 118 00:08:16,080 --> 00:08:16,580 Okay. 119 00:08:17,840 --> 00:08:21,760 So now we have an exercise for everybody. 120 00:08:22,760 --> 00:08:24,320 Everybody, please stand up. 121 00:08:25,500 --> 00:08:26,060 Okay. 122 00:08:32,500 --> 00:08:38,440 Back in February, one of the greatest championship games was played. 123 00:08:39,600 --> 00:08:45,000 So if you can answer yes to any of the following questions, please sit down. 124 00:08:46,160 --> 00:08:49,660 Did you watch Super Bowl 51? 125 00:08:51,600 --> 00:08:52,280 Yeah. 126 00:08:58,300 --> 00:09:00,760 Are you from the New England or Atlanta area? 127 00:09:02,540 --> 00:09:04,300 Oh, that wasn't a good one. 128 00:09:06,200 --> 00:09:08,660 Can you name at least three Lady Gaga songs? 129 00:09:10,380 --> 00:09:11,160 Oh, yeah. 130 00:09:16,240 --> 00:09:19,960 Have you ever had the type of food served at a Super Bowl party? 131 00:09:20,860 --> 00:09:24,080 Chips, nachos, chicken wings, beer? 132 00:09:24,460 --> 00:09:25,020 No. 133 00:09:25,940 --> 00:09:26,500 Okay. 134 00:09:26,520 --> 00:09:27,500 Oh, yeah. 135 00:09:29,740 --> 00:09:31,380 Are you from the Houston area? 136 00:09:34,140 --> 00:09:34,620 Okay. 137 00:09:34,720 --> 00:09:38,760 I'm going to try and get you the last six or seven. 138 00:09:39,100 --> 00:09:40,320 Have you ever seen a commercial? 139 00:09:45,680 --> 00:09:46,160 Okay. 140 00:09:47,260 --> 00:09:51,000 Around that one big event, there's the game. 141 00:09:52,640 --> 00:09:54,780 There's the teams that are involved in the game. 142 00:09:55,480 --> 00:09:56,980 There's the halftime show. 143 00:09:57,380 --> 00:09:58,900 There's the parties. 144 00:10:00,460 --> 00:10:02,380 There's where the game was played. 145 00:10:03,280 --> 00:10:04,560 And then there's the commercials. 146 00:10:06,240 --> 00:10:13,480 You guys are all qualified to build rapport with other people around that game. 147 00:10:15,540 --> 00:10:16,660 Did you realize that? 148 00:10:17,820 --> 00:10:23,680 Even though you didn't actually watch the game, but you could participate in any conversation about it. 149 00:10:26,160 --> 00:10:26,640 Okay. 150 00:10:26,680 --> 00:10:26,700 Okay. 151 00:10:26,700 --> 00:10:33,980 Now, this is going to be some boring big numbers, but it might make you think about just how popular sports really are. 152 00:10:35,200 --> 00:10:38,920 Super Bowl 51, more than 111 people watched it. 153 00:10:41,740 --> 00:10:45,480 Nearly as many people that voted in the last election. 154 00:10:46,500 --> 00:10:46,980 Okay. 155 00:10:48,540 --> 00:10:50,700 Now, this one's a little bit of cherry picking. 156 00:10:50,700 --> 00:10:53,740 Because this year's finals just weren't as compelling. 157 00:10:56,940 --> 00:11:06,020 But if you notice how games five, six, and seven, as the series got more compelling, it drew more and more casual eyeballs. 158 00:11:08,760 --> 00:11:10,340 Same thing with last year's World Series. 159 00:11:12,460 --> 00:11:18,880 Five, six, and seven, as it got closer to the end of the series, more and more people tuned in to watch. 160 00:11:18,880 --> 00:11:20,640 And it's crazy. 161 00:11:21,000 --> 00:11:27,500 More than 40 million people tuned in to watch the Chicago Cubs win a championship for the first time in 108 years. 162 00:11:28,280 --> 00:11:28,860 Cubs. 163 00:11:32,500 --> 00:11:37,680 I wasn't happy about that because they beat my Dodgers in the NFCS. 164 00:11:38,640 --> 00:11:40,400 But my wife loved it. 165 00:11:41,980 --> 00:11:42,560 Okay. 166 00:11:42,620 --> 00:11:43,200 Today. 167 00:11:43,720 --> 00:11:45,220 Yes, I really mean today. 168 00:11:45,900 --> 00:11:48,160 More than 450,000 people. 169 00:11:48,160 --> 00:11:50,260 Are attending a Major League Baseball game. 170 00:11:52,800 --> 00:11:53,360 Tomorrow. 171 00:11:53,620 --> 00:11:56,460 More than three times as many people are here at DEFCON. 172 00:11:56,880 --> 00:11:59,040 Are going to watch cars turn left. 173 00:12:02,900 --> 00:12:04,400 At the Pocono 400. 174 00:12:07,200 --> 00:12:08,380 And the Big Daddy. 175 00:12:08,500 --> 00:12:10,620 In six weeks, the NFL is back. 176 00:12:10,920 --> 00:12:15,400 And more than 1.1 million people will attend games on opening weekend. 177 00:12:19,580 --> 00:12:21,920 Here's a couple of college football ones. 178 00:12:22,080 --> 00:12:24,600 Do we have any Wolverines or Buckeyes? 179 00:12:28,700 --> 00:12:33,080 So Michigan Stadium might be the largest. 180 00:12:33,180 --> 00:12:33,960 I'm not quite sure. 181 00:12:34,740 --> 00:12:43,380 But nearly 110,000 people are going to sit outside at the end of November in Michigan to watch them play football. 182 00:12:46,480 --> 00:12:47,080 Okay. 183 00:12:47,080 --> 00:12:52,800 And then last year, the NCAA wanted to see just how many people they could draw. 184 00:12:53,160 --> 00:12:55,920 So they had a game at Bristol Motor Speedway. 185 00:12:56,380 --> 00:12:58,980 Between Virginia Tech and Tennessee. 186 00:12:59,780 --> 00:13:02,700 And nearly 157,000 people showed up. 187 00:13:03,040 --> 00:13:04,480 To set the new record. 188 00:13:05,940 --> 00:13:10,000 So another way people consume sports is through fantasy sports. 189 00:13:11,340 --> 00:13:13,520 According to the Fantasy Sports Trade Association. 190 00:13:14,120 --> 00:13:16,860 More than 57 million people. 191 00:13:18,040 --> 00:13:19,920 Participated in fantasy sports last year. 192 00:13:20,820 --> 00:13:22,180 I was one of them. 193 00:13:23,080 --> 00:13:24,160 Anybody else? 194 00:13:25,200 --> 00:13:26,060 There we go. 195 00:13:27,680 --> 00:13:30,120 One thing that they didn't count in those numbers. 196 00:13:30,440 --> 00:13:33,860 Were the number of people that fill out NCAA brackets. 197 00:13:37,000 --> 00:13:37,900 During March. 198 00:13:38,060 --> 00:13:39,760 Even though I play on my phone. 199 00:13:40,140 --> 00:13:41,960 I always carry one in my pocket. 200 00:13:42,260 --> 00:13:43,200 Just in case. 201 00:13:46,500 --> 00:13:46,980 Okay. 202 00:13:47,060 --> 00:13:47,540 So now what? 203 00:13:47,580 --> 00:13:51,800 So how as social engineers can we use this information to our advantage? 204 00:13:53,420 --> 00:13:55,400 Well, sports requires opposition. 205 00:13:57,320 --> 00:13:57,800 Okay. 206 00:13:58,480 --> 00:14:00,740 You need people to hate your team. 207 00:14:00,960 --> 00:14:03,060 Or else being a fan is boring. 208 00:14:05,220 --> 00:14:08,860 If we were all Dodgers fans, we'd all be best friends. 209 00:14:08,980 --> 00:14:12,680 But we really have not much to talk about. 210 00:14:15,000 --> 00:14:17,980 But sports is one of the few topics. 211 00:14:18,020 --> 00:14:19,100 When it comes to building rapport. 212 00:14:19,620 --> 00:14:21,520 We can actually take the opposite side. 213 00:14:22,040 --> 00:14:23,200 And still be safe. 214 00:14:24,720 --> 00:14:26,300 Because there are some topics. 215 00:14:27,040 --> 00:14:28,860 You should avoid at all cost. 216 00:14:29,620 --> 00:14:30,980 Anybody want to give me a few? 217 00:14:32,340 --> 00:14:32,860 Politics. 218 00:14:33,580 --> 00:14:34,100 Religion. 219 00:14:35,020 --> 00:14:35,720 Talk crew. 220 00:14:36,080 --> 00:14:36,580 Talk crew. 221 00:14:37,820 --> 00:14:38,340 . 222 00:14:38,340 --> 00:14:42,660 . . . . . . . . 223 00:14:42,660 --> 00:14:43,260 Okay. 224 00:14:43,340 --> 00:14:44,460 Let's see what the survey says. 225 00:14:47,220 --> 00:14:47,780 Religion. 226 00:14:48,040 --> 00:14:48,400 Politics. 227 00:14:48,640 --> 00:14:49,040 Sex. 228 00:14:49,240 --> 00:14:49,620 And money. 229 00:14:51,420 --> 00:14:51,700 Okay. 230 00:14:51,720 --> 00:14:52,400 The first two. 231 00:14:53,000 --> 00:14:53,960 Pretty obvious. 232 00:14:55,000 --> 00:14:59,760 Because they sort of require recruitment to your side of thinking. 233 00:15:02,280 --> 00:15:03,460 And the last two. 234 00:15:03,940 --> 00:15:05,160 If you haven't. 235 00:15:05,380 --> 00:15:07,200 Nobody else really wants to hear about it. 236 00:15:13,280 --> 00:15:13,680 Okay. 237 00:15:13,980 --> 00:15:15,820 I've always called this bartending 101. 238 00:15:16,740 --> 00:15:22,500 If you try to build rapport using these, it's going to be a bad day for you. 239 00:15:24,040 --> 00:15:24,440 Okay. 240 00:15:24,480 --> 00:15:31,180 So the power of opposites and building rapport using sports is it gives you a buffer. 241 00:15:33,320 --> 00:15:34,980 So I believe Dodger Blue. 242 00:15:35,920 --> 00:15:42,300 If you come up to me and say you're a Dodger fan, I'm probably going to find out real quick that you're lying to me. 243 00:15:42,300 --> 00:15:43,500 If you're not. 244 00:15:44,820 --> 00:15:47,300 But if you say you're a Giants fan. 245 00:15:47,660 --> 00:15:48,140 . 246 00:15:49,700 --> 00:15:50,660 . . . . . . . . . 247 00:15:50,660 --> 00:15:51,520 We're going to have that. 248 00:15:51,620 --> 00:15:56,440 We're still going to have decades of shared experiences. 249 00:15:58,460 --> 00:15:59,820 But there's a buffer. 250 00:16:00,580 --> 00:16:01,240 You know? 251 00:16:02,780 --> 00:16:05,040 And it allowed you to be a little bit of a troll. 252 00:16:05,480 --> 00:16:05,960 . 253 00:16:07,720 --> 00:16:11,020 I don't recommend trolling in a stadium parking lot. 254 00:16:11,440 --> 00:16:11,920 . 255 00:16:12,480 --> 00:16:14,040 That's a good way to end up in a coma. 256 00:16:16,600 --> 00:16:23,440 So now I'm going to give you some examples of how I've used opposites with sports for 257 00:16:23,440 --> 00:16:23,940 building rapport. 258 00:16:24,860 --> 00:16:25,800 Anybody from Alabama? 259 00:16:26,380 --> 00:16:26,820 No? 260 00:16:29,460 --> 00:16:31,340 Okay, I can talk all the trash I want then. 261 00:16:31,760 --> 00:16:34,660 You have to talk slower to get them to understand you. 262 00:16:36,060 --> 00:16:36,500 Okay. 263 00:16:37,000 --> 00:16:39,460 Alabama, it's either Roll Tide or War Eagle. 264 00:16:40,700 --> 00:16:41,140 Okay? 265 00:16:41,140 --> 00:16:44,580 It's either the University of Alabama or the University of Auburn. 266 00:16:46,000 --> 00:16:46,900 Auburn University. 267 00:16:49,520 --> 00:16:50,520 It's really not. 268 00:16:51,400 --> 00:16:53,400 I'm not a fan of SEC, so. 269 00:16:55,980 --> 00:17:01,200 So I know a guy, Gillis Jones, he does security, super cool guy. 270 00:17:01,580 --> 00:17:05,120 Has an unholy love for the Alabama Crimson Tide. 271 00:17:05,860 --> 00:17:09,640 So I went up to him at B-Sides last year and I said, War Eagle. 272 00:17:10,280 --> 00:17:11,120 He said, B-Sides. 273 00:17:11,140 --> 00:17:11,240 Really? 274 00:17:11,260 --> 00:17:11,820 I hate you. 275 00:17:13,720 --> 00:17:19,840 I said, look, not really an Auburn fan, but Nick Saban is on a list of three people in 276 00:17:19,840 --> 00:17:24,040 this world that I hate because of what he did to my Dolphins. 277 00:17:27,220 --> 00:17:28,100 Here's another one. 278 00:17:32,880 --> 00:17:34,020 Just for that, Go Blue. 279 00:17:35,300 --> 00:17:37,680 Anybody know what the hashtag Go Blue refers to? 280 00:17:39,460 --> 00:17:39,860 Michigan. 281 00:17:40,540 --> 00:17:40,940 Michigan. 282 00:17:41,140 --> 00:17:41,280 Michigan. 283 00:17:41,840 --> 00:17:42,340 Michigan. 284 00:17:42,340 --> 00:17:43,380 Because that guy's a Buckeye. 285 00:17:44,520 --> 00:17:45,020 Okay? 286 00:17:46,760 --> 00:17:47,780 Anybody from Arizona? 287 00:17:49,980 --> 00:17:50,480 Arizona. 288 00:17:51,440 --> 00:17:51,940 Arizona. 289 00:17:53,140 --> 00:17:53,640 Okay. 290 00:17:55,440 --> 00:17:59,200 From one for Arizona, I have a buddy that went to the University of Arizona. 291 00:17:59,580 --> 00:18:01,460 I'll tell you, my buddy's a wildcat. 292 00:18:02,700 --> 00:18:04,400 I've had people go, oh, I'm the Sun Devil. 293 00:18:05,220 --> 00:18:06,100 The Sun Devil! 294 00:18:06,580 --> 00:18:06,940 Eh! 295 00:18:10,120 --> 00:18:11,120 Anybody from Oregon. 296 00:18:11,120 --> 00:18:24,940 Oregon. Are you a duck or a beaver? Okay. Now, this one's a little dated. It's hard 297 00:18:24,940 --> 00:18:30,360 to use this one still because I'm a long way removed from high school, but I played against 298 00:18:30,360 --> 00:18:41,080 a kid who went to the University of Oregon State. He was a beaver. So, he's a duck. Yeah, 299 00:18:41,080 --> 00:18:49,320 he always beat us. He went to Oregon State. No, can't root for them. But I could flip it 300 00:18:49,320 --> 00:18:56,120 and go, yeah, I got to root for the small town kid who went to a D1 school. And it's 301 00:18:56,120 --> 00:19:02,540 all true because I really did play against him and he really went to Oregon State. So, 302 00:19:02,580 --> 00:19:09,200 what do these last four examples have in common? They're all based on college rivalries. 303 00:19:09,200 --> 00:19:16,820 And these are huge because everybody loves where they went to school. And even if you 304 00:19:16,820 --> 00:19:22,640 didn't go to, you know, one of the major schools in a state, you know somebody that did or 305 00:19:22,640 --> 00:19:28,980 you know somebody that's a fan of that one. And so, here's an example of the breakup 306 00:19:28,980 --> 00:19:37,100 of, you know, how they break up across the country. Okay. So, now I'm going to give 307 00:19:37,100 --> 00:19:39,120 you guys a way to find more. 308 00:19:39,120 --> 00:19:41,240 So, you're going to have to go back and get that information. Because we're really only 309 00:19:41,240 --> 00:19:52,520 from one. And I use Robin's advice from the SEO podcast. Pretext should be based on reality. 310 00:19:53,800 --> 00:19:59,120 Never lie. Exaggeration is okay. If you're caught in a lie, that relationship is dead. 311 00:20:00,480 --> 00:20:08,320 Now, when you're building rapport versus if it's just a one off, lie your butt off, 312 00:20:08,340 --> 00:20:08,700 it doesn't matter. 313 00:20:08,820 --> 00:20:09,100 Okay. So, I wanted to give you guys a way to find more. 314 00:20:09,100 --> 00:20:13,480 But if you're actually trying to build rapport with people, there needs to be some truth to it. 315 00:20:15,700 --> 00:20:22,920 So what I use the best for collecting somewheres is fantasy sports. 316 00:20:24,340 --> 00:20:28,120 Every year, I play fantasy football with my buddies. 317 00:20:28,920 --> 00:20:36,080 I fill out March Madness brackets, and it allows me to collect anchors to different cities across the country. 318 00:20:37,560 --> 00:20:38,080 Okay? 319 00:20:39,960 --> 00:20:41,300 March Madness is a great one. 320 00:20:41,840 --> 00:20:45,980 A couple years ago, I met a guy who went to VCU, Virginia Commonwealth. 321 00:20:47,720 --> 00:20:51,080 The guy's made more money than I'll make in 50 lifetimes. 322 00:20:53,040 --> 00:21:00,900 And our friendship started because I said, man, VCU crushed my bracket the year they made it to the Final Four. 323 00:21:02,780 --> 00:21:03,640 Simple as that. 324 00:21:04,420 --> 00:21:06,620 Just because I filled out a piece of paper every year. 325 00:21:07,740 --> 00:21:08,180 And. 326 00:21:09,500 --> 00:21:13,440 For me, with March Madness, pick a mascot. 327 00:21:14,460 --> 00:21:15,220 Go with that. 328 00:21:15,280 --> 00:21:16,360 It doesn't have to be scientific. 329 00:21:17,220 --> 00:21:18,520 You know, pick a color. 330 00:21:19,280 --> 00:21:28,140 You know, and if you're talking March Madness with people, and you say something goofy like that, it's even funnier. 331 00:21:28,540 --> 00:21:31,540 Because a lot of times, those people get closer than I do. 332 00:21:31,780 --> 00:21:33,340 I follow college basketball. 333 00:21:36,480 --> 00:21:38,760 Okay, here's my fantasy football team from last year. 334 00:21:39,820 --> 00:21:41,640 Yes, I made the playoffs. 335 00:21:43,540 --> 00:21:45,240 And then lost in the first round. 336 00:21:47,660 --> 00:21:48,500 Okay, but look. 337 00:21:48,920 --> 00:21:52,620 I have anchors to eight different cities in the country. 338 00:21:53,580 --> 00:21:58,940 I don't know anything about how the San Diego Chargers, now LA Chargers, finished. 339 00:21:59,640 --> 00:22:03,280 But I know that Melvin Gordon killed it until he got hurt. 340 00:22:04,060 --> 00:22:08,900 So I can talk to every Chargers fan that I run into about that. 341 00:22:09,100 --> 00:22:09,420 One guy. 342 00:22:10,860 --> 00:22:12,520 Because of fantasy football. 343 00:22:13,000 --> 00:22:14,540 Because of just a silly game. 344 00:22:16,260 --> 00:22:20,320 Okay, so how can you actually use this kind of stuff on an engagement? 345 00:22:23,300 --> 00:22:27,940 People that play fantasy sports generally use some app to do it. 346 00:22:29,400 --> 00:22:32,140 And if you're talking with them. 347 00:22:33,480 --> 00:22:37,980 And you say, man, I hate that the default on ESPN fantasy. 348 00:22:37,980 --> 00:22:47,040 is whole numbers well now you know what they use you know they'll go oh we use 349 00:22:47,040 --> 00:22:55,240 this one and let the fishing begin it's that easy plus another thing is whole 350 00:22:55,240 --> 00:23:01,960 companies sometimes play together I have a friend he's a lawyer 30 he's in a 351 00:23:01,960 --> 00:23:12,020 30-16 league at his law firm that's just his law firm so it's just crazy how 352 00:23:12,020 --> 00:23:18,760 you can just get in there and get everybody that way because they all do 353 00:23:18,760 --> 00:23:26,900 it together okay and second thank you to all of you this is my first DEF CON talk 354 00:23:27,560 --> 00:23:31,520 and I had to thank a doctor first because 355 00:23:32,100 --> 00:23:37,400 I probably shouldn't be here to do this but thank you all for coming for Jason 356 00:23:37,400 --> 00:23:39,460 Street's lock after mine 357 00:23:58,900 --> 00:24:01,200 and to show you how sports worked 358 00:24:01,960 --> 00:24:15,620 this was at the end of my CFP and Michelle is a Seahawks fan so it works 359 00:24:16,660 --> 00:24:31,020 anybody have any questions for you know me do you know somebody that does no okay 360 00:24:31,020 --> 00:24:37,160 one thing the fantasy football angle my wife doesn't know anything about football 361 00:24:37,660 --> 00:24:41,620 but she knows I complain about it all the time so if she's hearing other people 362 00:24:41,620 --> 00:24:46,920 talk oh every year my husband says he hates it but he keeps going back and 363 00:24:46,920 --> 00:24:54,900 playing it you know it's it's one of those things if you just dismiss it it's 364 00:24:54,900 --> 00:25:01,000 gonna be tough plus if you don't like sports you don't really know sports 365 00:25:03,380 --> 00:25:08,100 there's there's other ways around it and that's why if you take the opposite 366 00:25:08,100 --> 00:25:14,140 side you give yourself a buffer you know if you're like yeah I'm a Raiders fan 367 00:25:14,140 --> 00:25:18,660 and they're like oh what about this and this you're like oh crap you know 368 00:25:31,000 --> 00:25:39,560 yeah I mean if it's one of those things if you hate it you don't know it like and you can't tie it 369 00:25:39,560 --> 00:25:47,940 to anything in your life yeah I mean that's it's gonna be tough but that's just how it is sometimes 370 00:25:47,940 --> 00:25:54,820 you know I could try and you know build rapport with Chris over food what do you want to eat 371 00:25:54,820 --> 00:26:00,800 let's go to sushi I hate sushi you're like oh crap never mind 372 00:26:01,940 --> 00:26:07,100 you know so sometimes you're just gonna swing and miss and that's life but I 373 00:26:07,100 --> 00:26:10,120 think sports is so easy to use 374 00:26:13,460 --> 00:26:20,800 My obnoxious comment is that your North Carolina rivalry is all wrong. 375 00:26:21,820 --> 00:26:24,940 Thank you. Go to. 376 00:26:25,920 --> 00:26:26,780 Follow up. 377 00:26:28,420 --> 00:26:30,400 Have you ever had a moment where 378 00:26:31,000 --> 00:26:35,920 you couldn't pivot a sports conversation to something that was in your wheelhouse? 379 00:26:37,700 --> 00:26:40,200 That I couldn't pivot a sports conversation? 380 00:26:40,460 --> 00:26:46,120 Like if you're in a conversation have you ever been shocked or do you like it so much that you can play anything sports 381 00:26:46,120 --> 00:26:50,560 and you're so into it for so long that you feel confident to have a conversation with anyone? 382 00:26:50,940 --> 00:26:51,400 Oh yeah. 383 00:26:51,540 --> 00:26:52,040 Yeah. 384 00:26:52,980 --> 00:26:59,340 And plus as a bartender you're gonna be able to talk about other things. 385 00:26:59,680 --> 00:27:00,200 Uh 386 00:27:01,120 --> 00:27:05,300 Another thing that is easy for me to talk about is tattoos. 387 00:27:07,480 --> 00:27:10,640 Everybody that has one has a story. 388 00:27:11,620 --> 00:27:13,940 And they will gladly tell it to you. 389 00:27:16,000 --> 00:27:20,840 And whether or not you think it's stupid they will still talk your ear off about them. 390 00:27:21,820 --> 00:27:23,660 Ask me about mine and I'll do the same thing. 391 00:27:27,760 --> 00:27:28,720 Anybody else? 392 00:27:31,000 --> 00:27:31,340 Yeah. 393 00:27:33,080 --> 00:27:36,920 So on the on the question earlier like you don't watch sports. 394 00:27:37,060 --> 00:27:38,000 I don't follow sports. 395 00:27:38,300 --> 00:27:41,240 I've won my fantasy bracket in my office for three years in a row. 396 00:27:41,980 --> 00:27:42,460 Yes. 397 00:27:44,640 --> 00:27:46,620 Nate Silver is my journey blog. 398 00:27:46,840 --> 00:27:48,000 He's a typical model. 399 00:27:48,320 --> 00:27:49,620 There's no emotion in it. 400 00:27:49,720 --> 00:27:56,120 You can play this game and talk with those people and just be like yeah I don't honestly care about any of these things. 401 00:27:56,300 --> 00:27:57,500 But I want to win your money. 402 00:27:57,820 --> 00:27:59,500 Let's talk about how I'm gonna do that. 403 00:28:01,000 --> 00:28:01,660 It's a different way. 404 00:28:01,880 --> 00:28:02,980 And it works. 405 00:28:03,120 --> 00:28:04,700 And you still have that connection. 406 00:28:05,140 --> 00:28:10,280 Another person is Jen Mueller out of Seattle. 407 00:28:10,940 --> 00:28:13,660 She wrote a book called Talk Sporty to Me. 408 00:28:14,040 --> 00:28:18,940 And hers is more the how to deal with it in business and networking. 409 00:28:20,400 --> 00:28:30,460 But she'll post on Twitter like weekly sports review like talking points that you can take to the water cooler. 410 00:28:35,060 --> 00:28:35,940 Jen Mueller. 411 00:28:38,320 --> 00:28:38,760 Yes. 412 00:28:40,160 --> 00:28:43,920 Aside from sports, what are some other topics you think are going to create rapport? 413 00:28:48,620 --> 00:28:50,380 Well, it's based on you. 414 00:28:51,420 --> 00:28:55,660 Because like I said, if you're going to try and actually build rapport, there's got to be some truth to it. 415 00:28:56,120 --> 00:29:00,280 So I can't talk about raising kids because I don't have any. 416 00:29:01,920 --> 00:29:05,460 It's you know, there's just something you can't fake. 417 00:29:06,900 --> 00:29:10,080 And so for me, it's going to be sports. 418 00:29:10,200 --> 00:29:18,240 It's going to be places I've lived, places I've traveled to, tattoos. 419 00:29:19,360 --> 00:29:25,960 You know, I'm a picky eater, so it's probably not going to be food unless we're in Texas and we're going for steaks. 420 00:29:28,260 --> 00:29:29,620 Although I hate the Longhorns. 421 00:29:29,620 --> 00:29:36,100 Because I'd say why I hate the Longhorns. 422 00:29:36,560 --> 00:29:38,380 But my family is going to watch this later. 423 00:29:40,420 --> 00:29:42,240 And I'm not allowed to like the Trojans. 424 00:29:43,360 --> 00:29:43,780 Yeah. 425 00:29:47,000 --> 00:29:48,040 Any other questions? 426 00:29:49,980 --> 00:29:50,400 No. 427 00:29:51,900 --> 00:29:52,320 Okay. 428 00:29:57,620 --> 00:30:03,800 When you talk about sports, does it have like a general goal or a base? 429 00:30:03,840 --> 00:30:07,900 Like nobody was into football, but they're into mixed martial arts. 430 00:30:08,000 --> 00:30:17,260 Because I don't know a lot about mixed martial arts, which is an example. 431 00:30:18,700 --> 00:30:20,840 Mixed martial arts, I'm not a big fight fan. 432 00:30:20,840 --> 00:30:25,160 So I would use that opportunity to let them educate me about it. 433 00:30:26,060 --> 00:30:27,120 Same thing with hockey. 434 00:30:28,920 --> 00:30:29,940 I grew up in LA. 435 00:30:30,420 --> 00:30:31,400 I live in Vegas. 436 00:30:32,620 --> 00:30:35,480 Not exactly the hockey weather in those places. 437 00:30:37,400 --> 00:30:37,820 Okay. 438 00:30:37,860 --> 00:30:39,700 So I'd let them teach me about it. 439 00:30:41,860 --> 00:30:43,080 I'm not a big fan of soccer. 440 00:30:44,240 --> 00:30:49,300 But if I had to build rapport with somebody that was a soccer fan, I would let them teach me about it. 441 00:30:55,380 --> 00:30:56,160 Anybody else? 442 00:30:56,260 --> 00:30:56,700 All right. 443 00:30:57,800 --> 00:30:58,440 Thank you.