{
    "id": "CVE-2019-14748",
    "published": "2019-08-07 17:15:12",
    "last_modified": "2026-07-10 18:20:35",
    "cvss_score": "5.4",
    "cvss_severity": "MEDIUM",
    "cvss_version": "3.0",
    "cvss_vector": "CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N",
    "cwe": "CWE-79",
    "description": "An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment.",
    "epss_score": "0.02733",
    "epss_percentile": "0.85637",
    "kev": 0,
    "kev_due": null,
    "has_exploit": 1,
    "updated_at": "2026-10-06 18:17:20",
    "priority": {
        "rank": 2,
        "label": "Patch early",
        "why": "A public exploit exists."
    },
    "products": [
        {
            "vendor": "enhancesoft",
            "product": "osticket"
        }
    ],
    "kev_detail": null,
    "exploits": [
        {
            "source": "exploit-db",
            "ref_id": "47224",
            "title": "osTicket 1.12 - Persistent Cross-Site Scripting via File Upload",
            "date": "2019-08-12",
            "url": "https://www.exploit-db.com/exploits/47224"
        }
    ],
    "refs_list": [
        "http://packetstormsecurity.com/files/154003/osTicket-1.12-File-Upload-Cross-Site-Scripting.html",
        "https://github.com/osTicket/osTicket/commit/33ed106b1602f559a660a69f931a9d873685d1ba",
        "https://github.com/osTicket/osTicket/releases/tag/v1.10.7",
        "https://github.com/osTicket/osTicket/releases/tag/v1.12.1",
        "https://www.exploit-db.com/exploits/47224",
        "http://packetstormsecurity.com/files/154003/osTicket-1.12-File-Upload-Cross-Site-Scripting.html",
        "https://github.com/osTicket/osTicket/commit/33ed106b1602f559a660a69f931a9d873685d1ba",
        "https://github.com/osTicket/osTicket/releases/tag/v1.10.7",
        "https://github.com/osTicket/osTicket/releases/tag/v1.12.1",
        "https://www.exploit-db.com/exploits/47224"
    ]
}