{
    "id": "CVE-2020-12441",
    "published": "2020-08-06 19:15:13",
    "last_modified": "2026-06-17 02:51:49",
    "cvss_score": "9.8",
    "cvss_severity": "CRITICAL",
    "cvss_version": "3.1",
    "cvss_vector": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H",
    "cwe": "CWE-119",
    "description": "Denial-of-Service (DoS) in Ivanti Service Manager HEAT Remote Control 7.4 due to a buffer overflow in the protocol parser of the ‘HEATRemoteService’ agent. The DoS can be triggered by sending a specially crafted network packet.",
    "epss_score": "0.03836",
    "epss_percentile": "0.89835",
    "kev": 0,
    "kev_due": null,
    "has_exploit": 0,
    "updated_at": "2026-10-08 18:17:24",
    "priority": {
        "rank": 3,
        "label": "In your normal cycle",
        "why": "Critical by CVSS (9.8), but no sign of active exploitation."
    },
    "products": [
        {
            "vendor": "ivanti",
            "product": "desktop\\&server_management"
        },
        {
            "vendor": "ivanti",
            "product": "service_manager_heat_remote_control"
        }
    ],
    "kev_detail": null,
    "exploits": [],
    "refs_list": [
        "https://forums.ivanti.com/s/article/Release-Notes-for-DSM-2020-1",
        "https://insinuator.net/2020/06/security-advisories-for-ivanti-dsm-suite/",
        "https://forums.ivanti.com/s/article/Release-Notes-for-DSM-2020-1",
        "https://insinuator.net/2020/06/security-advisories-for-ivanti-dsm-suite/"
    ]
}