CVE-2017-16921 EXPLOIT
8.8
HIGH · CVSS 3.0 · EPSS 19.9% (pctl 97)
Patch early
A public exploit exists.
Description
In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user.
Scoring
| CVSS | 8.8 (HIGH, v3.0) |
|---|---|
| Vector | CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H |
| EPSS | 19.9% — more likely to be exploited than 97% of all CVEs |
| Weakness | CWE-78 |
| On CISA KEV | no |
| Public exploit | yes |
| Published | 2017-12-08 |
| Last modified | 2026-06-17 |
Affected (2)
| Vendor | Product |
|---|---|
| debian | debian linux |
| otrs | otrs |
Public exploits
| Source | Title | Date |
|---|---|---|
| exploit-db | OTRS 5.0.x/6.0.x - Remote Command Execution (1) | 2018-01-21 |
References
- http://packetstormsecurity.com/files/162295/OTRS-6.0.1-Remote-Command-Execution.html
- https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html
- https://www.debian.org/security/2017/dsa-4066
- https://www.exploit-db.com/exploits/43853/
- https://www.otrs.com/security-advisory-2017-09-security-update-otrs-framework/
- http://packetstormsecurity.com/files/162295/OTRS-6.0.1-Remote-Command-Execution.html
- https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html
- https://www.debian.org/security/2017/dsa-4066
- https://www.exploit-db.com/exploits/43853/
- https://www.otrs.com/security-advisory-2017-09-security-update-otrs-framework/
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